FAQ

Ask us the hard questions

Straight answers from the people who read your labs. No jargon, no runaround, nothing hidden in fine print.

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Platform
A telehealth platform for provider-guided peptide therapy. You upload lab reports, our AI extracts and organizes every biomarker, and your provider reviews, cosigns, and guides your protocol.
No. The lab analysis and tracking work for anyone who wants their bloodwork explained clearly. Peptide protocols are provider-prescribed and optional.
Any modern browser on desktop or phone. There is no app to install.
Labs & AI
Quest, LabCorp, MyChart exports, and scanned paper reports as PDF, JPG, or PNG. Scanned and photographed pages are read with OCR.
About 40 seconds from upload to draft. A licensed provider then reviews it before anything is released to you.
No, by design. It never diagnoses, never prescribes, and never invents reference ranges. It organizes what your report says. Your provider decides what it means.
From your own report. If a marker has no printed range, we say so and route it to provider review instead of guessing.
The AI flags that marker and routes it to your provider for manual review. It never fills in a generic population range.
Providers
A licensed provider on your care team. Every AI summary carries their cosign, name, and timestamp before you see it.
You're matched with a licensed practitioner in your state. Their name appears on every cosigned summary, and you can message them directly.
Through secure in-platform messaging, or by booking a Pep Talk consult from your dashboard.
Billing & Privacy
One membership, $100 a month, everything included. Billed monthly, cancel anytime from your account.
Uploads are encrypted in transit and at rest, access is audit-logged, and the platform is built to HIPAA requirements. Your data is never sold.
Never sold or shared with third parties. Your data is visible only to your provider and the HIPAA-covered infrastructure that processes your labs.

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