Contact Us
Whether you have a question about your care, need help with your account, or want to exercise a privacy right, our team at MyPeps is here to help with the same clinical precision and empathetic care you deserve.
Ways to Reach Us
Choose whichever channel works best for you — our care and support teams monitor all of them:
Send Us a Message
Fill out the form below and a member of our team will get back to you shortly. Please don't include sensitive medical details here — for anything involving your health records, message your care team directly through your patient portal.
Before You Reach Out
A few quick answers that might save you a message:
How fast will I hear back?
Most messages are answered within one business day. Phone lines are fastest for time-sensitive requests.
I have a medical emergency.
This form is not monitored 24/7. If this is a medical emergency, please call 911 or go to your nearest emergency room.
I want to update my health records.
Please use your patient portal or contact your care team directly so your request is routed correctly.
I have a privacy question or request.
Reach out to contact@mypeps.com or use the Privacy Policy page to submit a formal request.
Privacy-Related Inquiries
To exercise a privacy right or ask about your data:
contact@mypeps.com