MyPeps Consumer Health Data Privacy Policy
This Consumer Health Data Privacy Policy explains how MyPeps LLC (“MyPeps,” “we,” “us,” or “our”) collects, uses, and discloses Consumer Health Data.
This policy supplements the MyPeps Privacy Policy. It applies only where state consumer-health-data laws require it, including laws that protect health-related information that may not be covered by the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations (“HIPAA”).
This policy should be read together with:
- The MyPeps Privacy Policy;
- The MyPeps Terms and Conditions;
- Any applicable Telehealth Informed Consent;
- Any medication-specific consent;
- Any laboratory consent; and
- The applicable Clinical Entity's Notice of Privacy Practices.
If there is a conflict between this policy and the general MyPeps Privacy Policy concerning Consumer Health Data, this policy will control to the extent required by applicable law.
1. What Is Consumer Health Data?
“Consumer Health Data” means personal information that is linked or reasonably linkable to an individual and that identifies or could be used to infer information concerning the individual's past, present, or future physical or mental health.
Depending on applicable law, Consumer Health Data may include information about:
- Health conditions;
- Symptoms;
- Diagnoses;
- Treatments;
- Prescription medications;
- Peptide use;
- Laboratory testing;
- Biomarkers;
- Fitwear information
- Physical measurements;
- Health goals;
- Medical interventions;
- Medication adherence;
- Side effects;
- Healthcare appointments;
- Attempts to obtain healthcare services;
- Information concerning reproductive or sexual health;
- Data from wearable devices;
- Location information indicating an attempt to receive healthcare; and
- Inferences created from other information concerning an individual's health.
Consumer Health Data does not include information excluded from applicable state law, such as properly de-identified information or protected health information governed by HIPAA, when the applicable law provides such an exclusion.
2. MyPeps' Services
MyPeps provides a technology and administrative platform through which eligible users may:
- Purchase a MyPeps subscription;
- Schedule and pay for an appointment with a licensed healthcare Provider;
- Communicate with Providers;
- Complete health intake questionnaires;
- Upload medical records or laboratory reports;
- Request or complete laboratory testing;
- Review health information;
- Receive educational bloodwork summaries;
- Track health goals or progress;
- Connect supported wearable devices;
- Receive prescriptions when independently approved by a licensed Provider; and
- Coordinate eligible peptide prescriptions with a licensed pharmacy.
MyPeps currently charges users only for offerings such as:
- A subscription or membership;
- A doctor or Provider appointment;
- Laboratory or related services when separately disclosed;
- Prescription-review or prescribing services when separately disclosed and legally permitted;
- Medication or pharmacy charges when processed as part of an authorized transaction; and
- Other optional services clearly disclosed before purchase.
Payment does not guarantee that a Provider will prescribe a peptide or any other medication.
3. Consumer Health Data We Collect
The Consumer Health Data we collect depends on which features and services you use.
A. Information You Provide Directly
We may collect Consumer Health Data that you voluntarily provide, including:
- Symptoms;
- Health concerns;
- Medical history;
- Surgical history;
- Diagnosed conditions;
- Allergies;
- Current and prior medications;
- Vitamins and supplements;
- Current or previous peptide use;
- Treatment history;
- Medication preferences;
- Reported medication effects;
- Side effects and adverse reactions;
- Family medical history;
- Pregnancy or breastfeeding information;
- Height and weight;
- Body measurements;
- Blood pressure;
- Heart rate;
- Sleep information;
- Physical activity;
- Nutrition information;
- Substance-use information;
- Health goals;
- Lifestyle information;
- Medical records;
- Laboratory reports;
- Photographs or documents submitted for clinical review;
- Responses to intake questionnaires;
- Communications with Providers;
- Communications with MyPeps support; and
- Other health information you choose to submit.
B. Provider and Clinical Information
When you receive Clinical Services, we may collect or process information created or provided by a licensed Provider or Clinical Entity, including:
- Appointment details;
- Clinical intake information;
- Provider notes;
- Diagnosis information;
- Treatment recommendations;
- Prescribing decisions;
- Prescription details;
- Refill information;
- Follow-up requirements;
- Laboratory orders;
- Monitoring requirements;
- Provider communications; and
- Information concerning whether treatment is approved, denied, changed, or discontinued.
Some Provider and Clinical Entity information may constitute protected health information governed by HIPAA and the applicable Notice of Privacy Practices rather than this policy.
C. Peptide and Prescription Information
We may collect or process:
- The peptide or medication requested;
- The peptide or medication prescribed;
- Dosage and administration instructions;
- Prescription date;
- Prescriber information;
- Refill status;
- Treatment duration;
- Pharmacy selection;
- Prescription fulfillment status;
- Shipment information;
- Medication monitoring information;
- Reported treatment response;
- Side effects;
- Reasons a prescription was declined or discontinued; and
- Information needed to prevent misuse, diversion, or unsafe prescribing.
A licensed Provider independently decides whether a prescription is clinically appropriate.
D. Laboratory and Bloodwork Information
We may collect or receive:
- Laboratory orders;
- Test-kit requests;
- Specimen-collection information;
- Laboratory test names;
- Laboratory values;
- Biomarker information;
- Reference ranges;
- Abnormal-result indicators;
- Testing dates;
- Laboratory reports;
- Historical laboratory results;
- Trends identified across laboratory reports;
- Provider interpretations;
- AI-generated educational explanations; and
- Information concerning whether additional testing is recommended.
E. Health-Tracking Information
If you use MyPeps tracking features, we may collect:
- Treatment goals;
- Progress updates;
- Symptom entries;
- Medication-adherence information;
- Weight changes;
- Body measurements;
- Sleep records;
- Exercise or activity information;
- Nutrition entries;
- Mood or energy information;
- Notes entered by you; and
- Dates and times associated with these entries.
F. Wearable and Connected Health Information
If you choose to connect a supported wearable, fitness service, or health application, we may receive information authorized by you, which may include:
- Steps;
- Workouts;
- Activity levels;
- Heart rate;
- Resting heart rate;
- Sleep duration;
- Sleep stages;
- Recovery information;
- Calories;
- Weight;
- Respiratory rate;
- Blood oxygen information;
- Blood-glucose information, where supported;
- Measurement dates and times; and
- Device-source information.
We do not collect wearable information unless you choose to connect the applicable service and provide the required permission.
G. Communications
We may collect health-related information contained in:
- Secure messages;
- Patient portal messages;
- Provider messages;
- Customer-support communications;
- Emails;
- Text messages;
- Telephone calls;
- Video appointments;
- Surveys; and
- Feedback.
A communication made for treatment purposes may become part of your medical record.
H. Location Information
We may collect your current state or location to:
- Confirm that a Provider is licensed to treat you;
- Determine whether Clinical Services are legally available;
- Match you with an eligible Provider;
- Prevent fraud; and
- Comply with telehealth and prescribing requirements.
We do not use geofencing to identify or target individuals who visit healthcare facilities or to collect Consumer Health Data from the vicinity of a healthcare facility.
I. Health-Related Website and Platform Activity
Depending on your use of the Platform, certain activity information could reveal or allow an inference concerning your health interests.
This may include:
- Health-related pages viewed;
- Features used;
- Appointment pages accessed;
- Laboratory features accessed;
- Peptide education pages viewed;
- Search terms entered within the Platform;
- Time spent on a health-related page; and
- Interactions with educational content.
We do not treat every visit to a general public webpage as evidence that the visitor has a particular condition or intends to obtain a particular treatment.
J. Consumer Health Data We Infer or Generate
We may generate limited health-related inferences from information provided by you, such as:
- Trends across laboratory values;
- Progress toward a user-selected health goal;
- Potential questions to discuss with a Provider;
- Educational explanations of biomarkers;
- Possible relationships between self-reported information and laboratory trends;
- Treatment-adherence summaries; and
- Personalized Platform content.
Automated inferences do not constitute a diagnosis or prescribing decision.
4. Sources of Consumer Health Data
We may collect Consumer Health Data from the following sources:
A. Directly From You
This includes information you enter, upload, transmit, or communicate through the Platform.
B. Providers and Clinical Entities
We may receive information from licensed healthcare Providers and the professional medical entities through which they furnish Clinical Services.
C. Laboratories
We may receive laboratory orders, reports, test status information, and related data from laboratories and at-home testing companies.
D. Pharmacies
We may receive prescription, fulfillment, refill, shipment, and pharmacy communication information from licensed pharmacies.
E. Wearable Devices and Connected Applications
We may receive information from a service you choose to connect to MyPeps.
F. Service Providers
Vendors supporting identity verification, Platform hosting, messaging, telehealth, scheduling, payments, security, and other operations may collect information on our behalf.
G. Your Device or Browser
We may automatically receive device, network, usage, cookie, and general location information.
H. Authorized Representatives
We may receive information from a parent, guardian, caregiver, agent, or other person legally authorized to act for you.
5. Why We Collect and Use Consumer Health Data
We collect and use Consumer Health Data only as reasonably necessary to provide requested services, conduct authorized business operations, meet legal obligations, and support the purposes described below.
A. Creating and Managing Your Account
We may use Consumer Health Data to:
- Register your account;
- Verify your identity;
- Confirm eligibility;
- Secure your account;
- Save your preferences; and
- Provide access to relevant Platform features.
B. Providing Subscription Features
We may use Consumer Health Data to provide features included in your MyPeps subscription, such as:
- Educational health content;
- Messaging;
- Health tracking;
- Laboratory organization;
- Bloodwork summaries;
- Provider-plan displays;
- Appointment access; and
- Other membership features disclosed at enrollment.
A subscription does not guarantee a medical appointment, treatment, or prescription unless expressly included in the membership description.
C. Facilitating Doctor Appointments
We may use Consumer Health Data to:
- Schedule an appointment;
- Determine whether an eligible Provider is available;
- Confirm your physical location;
- Provide intake information to the Provider;
- Facilitate a telehealth visit;
- Support Provider communications;
- Arrange follow-up care; and
- Maintain appointment records.
D. Supporting Clinical Evaluation and Prescribing
We may use Consumer Health Data so that a licensed Provider can:
- Evaluate your medical history;
- Assess symptoms;
- Review medications;
- Review laboratory results;
- Identify potential contraindications;
- Determine whether a peptide or other treatment is medically appropriate;
- Select a medication and dosage;
- Issue or deny a prescription;
- Approve or deny a refill;
- Monitor treatment;
- Modify a treatment plan; or
- Discontinue treatment.
MyPeps does not use automated systems to independently prescribe medication.
E. Coordinating Laboratory Services
We may use Consumer Health Data to:
- Facilitate laboratory orders;
- Arrange at-home or third-party testing;
- Track test status;
- Receive laboratory reports;
- Display results;
- Support Provider review; and
- Generate educational summaries.
F. Facilitating Pharmacy Fulfillment
We may use Consumer Health Data to:
- Transmit a valid prescription;
- Confirm patient information;
- Coordinate pharmacy selection;
- Check fulfillment status;
- Process an authorized payment;
- Arrange shipment;
- Address refill questions; and
- Resolve fulfillment issues.
G. Providing AI and Bloodwork Features
We may use Consumer Health Data to:
- Extract laboratory values from uploaded reports;
- Organize biomarkers;
- Explain general reference ranges;
- Identify historical trends;
- Create plain-language educational summaries;
- Suggest questions to discuss with a Provider; and
- Improve the usability of health information.
AI-generated output is not a diagnosis, prescription, or substitute for medical care.
H. Providing Health-Tracking Features
We may use Consumer Health Data to:
- Record health goals;
- Display progress;
- Organize self-reported information;
- Display wearable information;
- Provide reminders;
- Create personal summaries; and
- Help Providers review information when you authorize or request that review.
I. Processing Payments
We may use limited Consumer Health Data and transaction information to:
- Charge a subscription;
- Process a doctor appointment payment;
- Process an authorized laboratory payment;
- Process an authorized prescribing or clinical-review charge;
- Process pharmacy or medication payments when applicable;
- Issue receipts;
- Process refunds; and
- Resolve billing disputes.
MyPeps does not charge users merely for submitting a privacy request or exercising a consumer-health-data right, except where a fee is expressly permitted by law for manifestly excessive, repetitive, or unfounded requests.
J. Safety, Security, and Fraud Prevention
We may use Consumer Health Data to:
- Protect patient safety;
- Prevent medication misuse;
- Detect prescription diversion;
- Prevent account fraud;
- Verify identity;
- Investigate suspicious activity;
- Secure the Platform;
- Respond to cybersecurity events; and
- Enforce applicable agreements.
K. Legal Compliance
We may use Consumer Health Data to:
- Comply with telehealth laws;
- Comply with prescribing requirements;
- Maintain required records;
- Respond to lawful legal process;
- Support regulatory reporting;
- Investigate complaints;
- Protect legal rights; and
- Meet privacy and security obligations.
L. Improving Our Services
Where permitted by law, we may use de-identified or aggregated information to:
- Improve Platform functionality;
- Evaluate general usage trends;
- Improve health-education tools;
- Test AI features;
- Improve security;
- Conduct internal research; and
- Develop new services.
We will not attempt to re-identify properly de-identified information except as permitted by law to test the effectiveness of the de-identification process.
6. Categories of Consumer Health Data We Share
Depending on the services you request, we may share the following categories of Consumer Health Data:
- Identity and contact information;
- Appointment information;
- Health intake information;
- Medical history;
- Symptoms;
- Medication information;
- Peptide-related information;
- Prescription information;
- Laboratory orders and results;
- Uploaded medical records;
- Provider communications;
- Pharmacy fulfillment information;
- Health-tracking information;
- Wearable-device information;
- Payment and transaction information;
- Location or jurisdiction information;
- Account-security information; and
- Other Consumer Health Data necessary to provide a service you requested.
We do not share all categories with every recipient. Each recipient receives only the information reasonably necessary for its authorized role.
7. Categories of Parties With Whom We Share Consumer Health Data
A. Clinical Entities and Licensed Providers
We share Consumer Health Data with Clinical Entities and Providers so they can:
- Evaluate you;
- Provide medical care;
- Review laboratory information;
- Make treatment decisions;
- Prescribe medication;
- Monitor treatment; and
- Maintain legally required records.
B. Laboratories and Testing Companies
We may share information needed to:
- Place a laboratory order;
- Provide a test kit;
- Verify identity;
- Collect or process a specimen;
- Process payment;
- Return results; and
- Resolve support issues.
C. Licensed Pharmacies
We may share information needed to:
- Receive a prescription;
- Verify patient and Provider information;
- Dispense a medication;
- Process payment;
- Manage refills;
- Provide pharmacy counseling;
- Ship medication; and
- Address fulfillment concerns.
D. Technology and Administrative Service Providers
We may share Consumer Health Data with vendors supporting:
- Cloud hosting;
- Secure storage;
- Telehealth video;
- Scheduling;
- Secure messaging;
- Customer support;
- Identity verification;
- Cybersecurity;
- Payment processing;
- Electronic signatures;
- Laboratory integrations;
- Pharmacy integrations;
- AI processing;
- Wearable integrations; and
- Platform maintenance.
These service providers may process information only for authorized purposes and under applicable contractual or legal restrictions.
E. AI Service Providers
When you activate an AI Feature, we may share limited information with an AI technology provider to generate the requested output.
Where practical, we will remove direct identifiers or minimize the information before transmission.
We will provide any separate notice, consent, or authorization required before sending identifiable Consumer Health Data to an external AI provider.
We do not authorize external AI providers to use identifiable health information to train generalized public AI models unless the user provides any legally required authorization and the use is otherwise permitted by law.
F. Wearable and Connected-Service Providers
When you activate an integration, information may be exchanged with the connected service according to your instructions and permissions.
G. Payment Processors
We may share limited transaction information with payment processors to process:
- Subscription payments;
- Appointment payments;
- Laboratory charges;
- Authorized prescribing-service charges;
- Pharmacy or medication charges; and
- Refunds.
H. Professional Advisers
We may share limited information with attorneys, auditors, insurers, accountants, compliance consultants, and security specialists when reasonably necessary and legally permitted.
I. Government Agencies and Legal Recipients
We may share Consumer Health Data where we reasonably believe disclosure is necessary to:
- Comply with applicable law;
- Respond to a court order, subpoena, warrant, or other valid legal process;
- Protect an individual from serious harm;
- Investigate fraud or illegal activity;
- Protect the Platform;
- Enforce legal rights; or
- Meet regulatory requirements.
J. Corporate Transaction Participants
Consumer Health Data may be transferred in connection with a proposed or completed merger, acquisition, financing, restructuring, bankruptcy, or sale of business assets.
Any transfer will remain subject to applicable consumer-health-data law.
K. Parties You Authorize
We may share Consumer Health Data with another person or organization when you direct us or provide legally valid consent or authorization.
8. Our Affiliates
MyPeps may share Consumer Health Data with the following specific affiliates when applicable:
- MyPeps LLC;
- All providers that are registered on telehealth platform
- Blood testing facilities
This section must be updated before publication to list every MyPeps affiliate that may receive Consumer Health Data.
MyPeps will not use a broad reference to unnamed affiliates where applicable law requires specific affiliates to be identified.
9. Sale of Consumer Health Data
MyPeps does not sell Consumer Health Data.
MyPeps does not exchange Consumer Health Data for money.
MyPeps will not sell Consumer Health Data without first obtaining a separate, valid authorization that satisfies applicable law.
A general acceptance of the Terms, Privacy Policy, or this policy will not constitute authorization to sell Consumer Health Data.
Because MyPeps does not currently sell Consumer Health Data, no sale authorization is required to create an account, purchase a subscription, schedule an appointment, or seek treatment.
10. Advertising and Consumer Health Data
MyPeps does not disclose Consumer Health Data from authenticated patient areas for third-party targeted advertising.
This restriction applies to information from:
- Health intake questionnaires;
- Provider appointments;
- Provider messages;
- Medical records;
- Laboratory reports;
- AI bloodwork summaries;
- Prescriptions;
- Pharmacy transactions;
- Health-tracking entries; and
- Authenticated wearable information.
MyPeps may use limited analytics on public-facing website pages to measure general website performance. We will not intentionally place third-party advertising pixels or behavioral advertising trackers inside authenticated patient, Provider, prescription, laboratory, messaging, or medical-record areas.
We will obtain any consent required before using health-related browsing information for a materially different purpose.
11. Consent to Collect or Share Consumer Health Data
Where applicable law requires consent, MyPeps will request consent before collecting or sharing Consumer Health Data.
The consent request will clearly explain:
- The categories of Consumer Health Data involved;
- The purpose of the collection or sharing;
- How the information will be used;
- The categories of recipients;
- How you may withdraw consent; and
- The effect that withdrawing consent may have on the requested service.
We will not collect additional categories of Consumer Health Data or use Consumer Health Data for additional purposes that are materially inconsistent with this policy without updating the disclosure and obtaining consent when required.
Consent to collect Consumer Health Data is separate from any authorization required to sell Consumer Health Data.
12. Withdrawing Consent
Where our collection or sharing depends on your consent, you may withdraw that consent for future collection or sharing.
Withdrawal will not affect processing that occurred before the withdrawal.
Depending on the information involved, withdrawing consent may prevent us from:
- Maintaining your account;
- Providing subscription features;
- Scheduling an appointment;
- Connecting you to a Provider;
- Processing a prescription;
- Coordinating laboratory services;
- Providing an AI bloodwork summary;
- Maintaining a wearable integration; or
- Completing a requested transaction.
MyPeps will explain the effect of the withdrawal when reasonably possible.
13. Your Consumer Health Data Rights
Depending on your state of residence, you may have the rights described below.
A. Right to Confirm
You may request confirmation of whether MyPeps is collecting, sharing, or selling Consumer Health Data concerning you.
B. Right to Access
You may request access to Consumer Health Data collected about you.
C. Right to Obtain a Copy
You may request a portable copy of Consumer Health Data, subject to applicable law and technical feasibility.
D. Right to Know Recipients
You may request a list of third parties and affiliates with whom MyPeps has shared or sold your Consumer Health Data, including available contact information where required.
E. Right to Correct
Where provided by applicable law, you may request correction of inaccurate Consumer Health Data.
F. Right to Delete
You may request deletion of Consumer Health Data.
A deletion request may extend to archived and backup systems as required by applicable law. Information may not be immediately removed from a backup system if it is isolated from ordinary use and deleted according to the applicable restoration or retention schedule.
We may retain certain information when permitted or required to:
- Comply with medical-record retention laws;
- Complete a requested transaction;
- Maintain prescription or pharmacy records;
- Comply with laboratory-record obligations;
- Protect security;
- Prevent fraud;
- Exercise or defend legal claims;
- Comply with legal process; or
- Meet another legal requirement.
G. Right to Withdraw Consent
You may withdraw consent from future collection or sharing where processing is based on consent.
H. Right to Appeal
Where provided by law, you may appeal a decision denying your privacy request.
I. Right to Non-Discrimination
MyPeps will not unlawfully discriminate against you for exercising a consumer-health-data right.
Exercising a right may nevertheless affect our ability to provide a feature when the requested information is necessary for that feature.
14. How to Exercise Your Rights
You may submit a Consumer Health Data request through any available method listed below:
Online Privacy Request Form: [PRIVACY REQUEST URL]
Email: Contact@mypeps.com
Mail:
MyPeps LLC
Attn: Consumer Health Data Privacy
Contact@mypeps.com
You are not required to create a new MyPeps account solely to submit a request. We may require you to use an existing account when appropriate and legally permitted.
Please specify that your request concerns “Consumer Health Data.”
15. Verifying Your Request
We must verify that a request relates to you before disclosing, correcting, or deleting information.
Verification may include:
- Confirming access to the email address associated with your account;
- Authenticating through an existing account;
- Confirming transaction information;
- Confirming contact information; or
- Requesting additional information reasonably necessary to verify identity.
We will not collect substantially more information than necessary to verify a request.
When we cannot verify a request using commercially reasonable efforts, we may deny it and explain the reason, subject to applicable law.
16. Authorized Agents
You may authorize another person to submit a request on your behalf where permitted by law.
We may require:
- Written proof of authorization;
- Confirmation directly from you;
- Verification of the agent's identity; and
- Verification of your identity.
A valid legal power of attorney may satisfy applicable authorization requirements.
17. Response Time and Appeals
We will respond within the period required by applicable law.
If additional time is legally permitted and reasonably necessary, we will notify you of the extension and the reason.
When we deny a request, we will provide:
- The reason for the denial;
- Instructions for appealing, where applicable; and
- Any additional information required by law.
Appeals may be submitted to:
Email: Contact@mypeps.com
Use the subject line: Consumer Health Data Request Appeal.
We will respond to an appeal within the period required by applicable law.
18. Fees
MyPeps will generally process Consumer Health Data requests free of charge.
Where permitted by applicable law, we may charge a reasonable fee or deny a request that is manifestly unfounded, excessive, repetitive, or technically unreasonable.
MyPeps will not charge subscription, appointment, or prescribing fees merely because a user exercises a privacy right.
19. Data Security
MyPeps uses reasonable administrative, technical, and physical safeguards designed to protect Consumer Health Data.
These safeguards may include:
- Encryption;
- Access controls;
- Multi-factor authentication;
- Password protection;
- Role-based permissions;
- Audit logs;
- Security monitoring;
- Vendor due diligence;
- Workforce training;
- Incident-response procedures;
- Data minimization;
- Secure backups; and
- Written information-security policies.
No electronic system can be guaranteed completely secure.
You are responsible for protecting your login credentials, devices, email account, and authentication codes.
20. Data Retention
MyPeps retains Consumer Health Data only for as long as reasonably necessary to:
- Provide requested services;
- Maintain your account;
- Support a subscription;
- Facilitate Provider care;
- Maintain legally required medical records;
- Process prescriptions;
- Coordinate laboratories and pharmacies;
- Complete financial transactions;
- Meet legal obligations;
- Prevent fraud;
- Maintain security;
- Resolve disputes; and
- Exercise or defend legal claims.
Retention periods may differ depending on whether information is maintained by:
- MyPeps;
- A Clinical Entity;
- A Provider;
- A laboratory;
- A pharmacy;
- A payment processor; or
- Another service provider.
When retention is no longer necessary, information may be deleted, de-identified, or securely isolated.
21. De-Identified Information
MyPeps may create aggregated or de-identified information from Consumer Health Data.
We may use properly de-identified information for:
- Internal analytics;
- Platform improvement;
- AI testing;
- Educational development;
- Research;
- Security;
- Business planning; and
- Service development.
MyPeps will maintain de-identified information in de-identified form and will not attempt to re-identify it except where legally permitted to test the effectiveness of de-identification.
22. Children
MyPeps is not intended for independent use by individuals under eighteen unless MyPeps expressly implements a legally compliant minor-care program.
We do not knowingly collect Consumer Health Data from a child through an independent patient account.
Contact us if you believe a minor has submitted Consumer Health Data without appropriate authorization.
23. Changes to This Policy
We may update this Consumer Health Data Privacy Policy when:
- Our services change;
- We add a new data category;
- We add a new purpose;
- We add a new type of recipient;
- We change our AI, laboratory, pharmacy, or wearable integrations;
- Applicable law changes; or
- Our privacy practices change.
We will post the updated policy and revise the “Last Updated” date.
When required, we will provide additional notice or obtain affirmative consent before collecting, using, or sharing Consumer Health Data in a materially different way.
24. Contact Us
Questions or complaints about this Consumer Health Data Privacy Policy may be directed to:
MyPeps LLC
Attn: Consumer Health Data Privacy
Email: Contact@mypeps.com
For protected health information maintained by a Provider or Clinical Entity, contact the privacy official identified in the applicable Notice of Privacy Practices.
25. Information That Must Be Completed Before Publication
MyPeps must confirm and insert the following before publishing this policy:
- The effective date;
- MyPeps' legal mailing address;
- The privacy email address;
- The privacy-request form;
- The privacy telephone number;
- The appeals email address;
- The exact name of the professional Clinical Entity;
- Every specific affiliate receiving Consumer Health Data;
- The Providers or categories of Providers used;
- The laboratories used;
- The pharmacies used;
- The telehealth technology vendor;
- The payment processor;
- The AI vendors;
- The exact data sent to each AI vendor;
- Whether AI prompts or outputs are retained;
- The wearable integrations offered;
- The categories of information received from each integration;
- The exact retention periods;
- The states in which MyPeps operates;
- The applicable state consumer-health-data laws;
- Whether MyPeps uses analytics on public peptide pages;
- Whether any advertising technologies are installed; and
- The method for honoring Global Privacy Control or other applicable preference signals.