Notice of Nondiscrimination

MyPeps and the healthcare Providers available through its platform are committed to treating every patient fairly and respectfully.

MyPeps does not exclude people, deny services, or treat individuals less favorably because of race, color, national origin, age, disability, sex, or any other status protected by applicable law.

When required, we provide reasonable assistance so individuals can communicate with us and access our services, including:

• Assistance for people with disabilities;
• Accessible electronic or written information;
• Qualified language interpreters; and
• Information translated into other languages.

These services are available free of charge when required by law.

To request accessibility or language assistance, contact:

MyPeps Support
Email: Contact@mypeps.com

Filing a Grievance

If you believe MyPeps has discriminated against you or failed to provide reasonable accessibility or language assistance, you may submit a grievance to:

MyPeps Civil Rights Coordinator
Email: Contact@mypeps.com

Please include your name, contact information, a description of what occurred, and the date of the incident. Assistance is available if you need help submitting your grievance.

Language Assistance

Free language assistance services are available to individuals whose primary language is not English, when required by applicable law. These services may include qualified interpreters and translated written information.

To request language assistance, contact MyPeps at:

TTY/TDD or Relay Service: 711
Email: Contact@mypeps.com